Your Privacy Is Our Responsibility
This policy describes in detail how your personal information is collected, used, and kept secure on the 99dd platform.
This privacy policy ("Policy") applies to the 99dd website (https://99dd.bar) and all related services. By using our platform, it is understood that you have agreed to the terms of this policy. We place the highest priority on protecting our users' information and handle all personal data with great care and responsibility.
This policy may be updated from time to time. The latest version will be published on this page whenever any changes are made. We advise you to review this policy periodically.
Data Collection — What Information We Collect
Registration and Account Information
When you open an account at 99dd, we collect the following information from you:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (where identity verification applies)
- Payment method details (bKash, Nagad, Rocket or Upay account number)
Automatically Collected Information
When you visit our site, some information is collected automatically:
- IP address and device type
- Browser type and version
- Pages visited and time spent
- Referral source and click data
- Cookie and local storage data
Usage Information
We store information about how you play games, place bets, or use services on our platform. This information helps us improve service quality and ensure responsible gaming.
Purpose of Data Use
99dd uses the information collected from you only for the following purposes:
- Account Management: To create, maintain, and verify your account.
- Service Delivery: To ensure all platform services including deposits, withdrawals, and gaming features.
- Customer Support: To resolve your issues via live chat or email.
- Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
- Age Verification: To strictly prevent access by anyone under 21 years of age.
- Responsible Gaming: To identify excessive or risky behavior and provide the necessary support.
- Legal Compliance: To meet applicable legal obligations.
- Service Improvement: To continuously improve our platform and user experience.
We do not sell or rent your information to third parties without your consent. 99dd uses data only to operate its own services.
Data Sharing and Disclosure
99dd may share your personal information with the following parties in limited circumstances:
Service Provider Partners
Information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay), cybersecurity, and technical services. These partners use the information only for specified tasks and are bound by confidentiality agreements.
Legal Obligations
Information may be disclosed as part of a court order, a lawful request by a government authority, or an applicable legal process. Only the information legally required is disclosed in such cases.
Fraud Prevention
Information may be shared with relevant authorities to prevent money laundering or fraudulent activity.
Cookie Policy
The 99dd website uses various types of cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.
Essential Cookies
These cookies are essential for the core operation of the site. Without them, login, transactions, and security-related functions cannot be completed.
Functionality Cookies
These remember your preferences, language, and previous session information so that your experience is smoother next time.
Analytical Cookies
These cookies are used to analyze site usage patterns and improve our services. The data collected is aggregated and not personally identifiable.
You can control cookies by changing your browser settings. However, disabling certain cookies may affect the functionality of the site.
Data Security Measures
99dd has adopted industry-standard technical and administrative measures to protect your information:
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure Servers: Our servers are located in secure data centers and are monitored at all times.
- Access Control: Only authorized personnel can access your information, and only within the necessary limits.
- Regular Security Audits: Our systems undergo regular security testing (penetration testing).
- Two-Factor Verification: Two-factor authentication is available for account access.
- Data Minimization: We collect only the information that is essential for operating our services.
While we always strive to ensure the highest level of security, no transmission of information over the internet can be guaranteed to be 100% secure. We therefore advise you to keep your account password confidential and avoid logging in from unfamiliar devices.
Data Retention Period
99dd retains your personal information only for as long as necessary:
- Active Accounts: All information is retained while the account remains active.
- Closed Accounts: Transaction records may be retained for a specified period after account closure to meet legal and financial obligations.
- Log Files: Server logs are retained for a limited period for security and fraud prevention purposes.
Once the retention period ends, information is securely deleted or anonymized so that it can no longer be personally identified.
Your Rights and Controls
As a user of our platform, you have the following rights over your own information:
Right to Access
You may request to view the personal information stored in your account at any time. We will provide you with a copy of the information within a reasonable time.
Right to Correction
If any information stored about you is incorrect, you may request that it be corrected. Information can be updated through account settings or via the support team.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained to meet legal obligations or protect legitimate interests.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. In such cases, write to us at [email protected].
Protection of Minors
99dd strictly prohibits access by anyone under the age of 21. If we confirm that information has been collected from a minor, that account will be closed immediately and the related information will be deleted.
If a parent or guardian suspects that their child has registered on our platform, please contact [email protected] immediately. We will take prompt action.
Third-Party Links
If the 99dd website contains links to any third-party websites, we are not responsible for the privacy policies of those sites. We advise you to read the privacy policy of any third-party site before visiting it.
Our payment partners — bKash, Nagad, Rocket, and Upay — follow their own privacy policies. During a transaction, your information is shared directly with those organizations and their terms apply.
Policy Updates and Contact
Notice of Changes
99dd reserves the right to update this privacy policy at any time. If any significant changes are made, we will publish a notice on the website and notify you at your registered email address. Continued use of the platform after changes will be taken to mean that you have accepted the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team:
- Email: [email protected]
- Live Chat: Available 24/7 on any page of the site
- Language: Support is available in both Bengali and English
Your information is completely safe at 99dd
Experience 99dd today with secure encryption and a strict privacy policy.
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